Privacy Policy

This Privacy Policy describes how Alpen HR Insights SA ("we", "us", or "our") collects, uses, and discloses your information when you visit, use our services through our site, or otherwise interact with us. We are committed to protecting your personal data and handling it responsibly in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Swiss data protection laws.

Information We Collect

We may collect personal information from you when you provide it to us directly, such as when you contact us, sign up for a workshop, request information about our services, or use features on our site. The types of personal information we may collect include:

Contact Information: Such as your name, professional email address, phone number, company name, and job title.
Service Information: Details about the services you are interested in or use, including participation in training, workshops, or consulting projects.
Communication Information: Records of your correspondence with us.
Payment Information: If you make purchases, we collect necessary payment details.
Information you provide through forms or surveys on our online platform.

We also automatically collect certain information when you visit and use our site. This may include:

Usage Data: Information about how you access and use our site, such as your IP address, browser type, operating system, referral sources, pages viewed, time spent on pages, and clickstream data.
Device Information: Information about the device you use to access our site, including hardware model, operating system, and unique device identifiers.
Location Information: General location information derived from your IP address.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain this service and deliver the services you request (e.g., conducting training, providing consulting).
To process transactions and manage your orders or service subscriptions.
To communicate with you, respond to your inquiries, and provide customer support.
To send you service-related information, such as confirmations, updates, and technical notices.
To improve, personalize, and expand our online platform and services.
To understand and analyze how you use our site and services.
To develop new products, services, features, and functionality.
To prevent fraud and protect the security and integrity of our site and services.
To comply with legal obligations and enforce our terms and conditions.

Legal Basis for Processing

Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the specific context in which we collect it. We may process your personal data because:

We need to perform a contract with you (e.g., delivering training services).
You have given us consent to do so (e.g., for sending marketing communications).
The processing is in our legitimate interests and is not overridden by your data protection interests or fundamental rights and freedoms (e.g., improving our services, site security).
We need to comply with a legal obligation.

Sharing Your Information

We may share your personal information with third parties in certain circumstances:

Service Providers: We may share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as hosting providers, payment processors, and analytics providers. These third parties are required to protect your personal data and use it only for the purposes for which it was shared.
Compliance with Laws: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: Information may be transferred to a successor entity in connection with a merger, acquisition, sale of assets, or other business transaction.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

We do not sell or rent your personal information to third parties for their marketing purposes.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Data Protection Rights

Depending on your location and subject to applicable data protection laws, you may have the following rights regarding your personal data:

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us. We will respond to your request in accordance with applicable law. You also have the right to lodge a complaint with a supervisory authority if you believe we have processed your personal data in a manner inconsistent with applicable law.

Security

We have implemented appropriate technical and organizational measures designed to protect the security of any personal information we process. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information transmitted over the internet.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Links to Other Websites

Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.